WhatsApp CRM integration: pre-chat capture or a shared inbox?
Understand WhatsApp pre-chat forms, CRM lead capture and Business Platform integrations before commissioning a shared sales inbox or automation.
Read the guideEmatics designs and develops secure content management systems for global teams that need structured publishing, roles, approvals, multilingual content, integrations, performance, and SEO-ready experiences.
Tell us about your current workflow and we will help outline the first practical delivery milestone.
Start the pre-project chatBuilt around your users, business rules, integrations, and the real operational path from enquiry to outcome.
Built around your users, business rules, integrations, and the real operational path from enquiry to outcome.
Built around your users, business rules, integrations, and the real operational path from enquiry to outcome.
Built around your users, business rules, integrations, and the real operational path from enquiry to outcome.
Ematics builds content management systems for structured publishing, editorial permissions and integrations for teams worldwide. Choose the platform around publishing needs rather than assuming a custom system is always necessary.
Separate pages, services, articles, authors and locations. Decide which fields are reusable, which are required and whether content needs language variants. This prevents editors from rebuilding the same layout on every page.
A traditional CMS can suit a single website with straightforward editing. A headless CMS is worth considering when a website, app and other channels share content, but preview, hosting and frontend maintenance must be budgeted for.
Inventory existing URLs and decide which stay, move or retire. Include redirects, canonical URLs, sitemap output, image alternatives, metadata controls and a publishing preview. A CMS cannot promise rankings, but it should not obstruct crawling.
Not necessarily. Compare editor needs, approvals, integrations, security responsibilities and maintenance costs first. A configured existing CMS may be sufficient; custom work is more useful when standard workflows cannot meet your requirements.
Existing URLs can often be retained or mapped to permanent redirects. The migration plan should inventory old URLs and test destinations. Preserving URLs alone does not guarantee unchanged search rankings.
Content types, page templates, editor roles, approval steps, languages, migration volume and integrations affect the scope. Hosting, paid plugins, licences and ongoing support should be identified separately in the proposal.
Share your current website, approximate page count, editor roles, languages, approval process and integrations. Include your migration deadline and budget range.
The project chat collects your name, phone, email, location, requirements and budget for follow-up. Prefer email? hello@ematics.uk
Plan with context
Understand WhatsApp pre-chat forms, CRM lead capture and Business Platform integrations before commissioning a shared sales inbox or automation.
Read the guideScreenInk brings together InkPen screen annotation and TeachInk teaching boards for Mac-based lessons, presentations and demonstrations.
Explore this projectA tutoring website presenting mathematics and computer science programmes, course navigation and routes to an introductory session.
Explore this projectA local service website with window-blind categories, product information, project examples and quotation forms for Bangalore customers.
Explore this projectTell us which workflow you need to improve. Send a project brief or call +91 7892283161.